Pioneer Veterinary Products, based in Canterbury, Kent, UK, are specialist suppliers
to veterinary hospitals and surgeries. They pride themselves on supplying quality
products at competitive prices with a prompt delivery and personal service, taking
the stress out of supplier management for their customers.

As part of their continued drive to improve customer service Pioneer Veterinary Products recognised that they needed to implement a robust stock management system which would increase the speed and accuracy of stock transactions. Having spent over a year working with other Sage integrated stock control products the company were still not able to find a solution that worked for them. After a number of failed installations, ongoing problems with basic functions and issues with Sage 50 data becoming corrupted they were about to give up.

Pioneer Veterinary Products approached ConnX because of their claim that their
ConnX Stock product was able to be installed and implemented in less than a day, a challenge that the ConnX Stock team are always keen to take up.

The ConnX Stock product is a cost effective Sage50 expansion pack that turns it into a fully functioning warehouse management system. Functions like Goods-In, Goods-Out, Stocktake, Serial number tracking, Batch number tracking and multiple locations are all achievable using barcode data collection technology.

Pioneer Veterinary Products had a major stock take to do and all customers had been informed that the company would be shut down for the stock take period.
With only days to go before the stock take was scheduled the previous barcode system was not working and the company had accepted that they would probably have to perform the stock take using traditional paper based records.

The installation of ConnX Stock was performed on Thursday and everything was
completed and setup shortly after lunch on the same day. ConnX Stock’s simple user interface meant that the users were able find their way around the system extremely quickly so only a brief period of training was necessary.

The stock take was performed over the next couple of days and the collated information was checked using ConnX Stock’s stock take reconciliation process and then posted back to Sage ready to implement electronic picking and receiving on the following Monday morning.

“ConnX Stock enabled us to perform the stock take faster and with more accuracy than we have ever managed before. The system was installed really quickly and was in use almost immediately. The ConnX team did a great job” said Cathy Groombridge, Director of Operations for Pioneer Veterinary Products.

Since the introduction of ConnX Stock Pioneer Veterinary Products have used the mobile device software to record and validate all incoming purchase orders and ensure that all items being despatched are verified against the Sage sales order, reducing picking time and eliminating incorrect deliveries. 3 additional rugged handheld devices have now been added and all warehouse staff use ConnX Stock every day.

To enquire about how ConnX can help with your warehouse management or stock control project email enquiries@connx.co.uk or call 0333 210 2950